We offer a wide variety of training programs and products to complement your leadership, management, and professional development efforts.
We also offer customized versions of our training programs that include client-specific examples and on-the-job applications.
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All training programs
are 1 full-day, unless noted.
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Jerome Consulting facilitates highly interactive and engaging team development efforts, often with a blend of humor, while sharing serious business principles to build leadership at all levels of an organization.
Our training programs provide proven, readily understandable tools and techniques that have been field-tested by thousands of leaders worldwide. Many tools are often applicable in 3-30 minutes. Real life cases help learners explore opportunities for success. Short- and long-term action plans produce quick hits and home runs.
All programs are designed as individual modules, often 4 to 8 hours in duration. You can choose only what you need for maximum flexibility and cost-containment as you combine selected topics for intensive team development efforts. All applications can be customized to represent the real-world challenges in your organization and industry.
Simply put, Jerome Consulting believes you should get what you want.
Following are our most requested training programs & products that develop core skills required for the strategic leader, tactical manager, contributing team member, and highly capable individual.
INFLUENCING FOR BUSINESS RESULTS
(Applying The DiSC Personal Profile System)
* Reduce misunderstandings and conflicts
by viewing behaviors positively or neutrally
* Recognize varying behaviors by analyzing
self and team perceptions
* Influence others to sell the value of ideas, products & services
* Flex four communication styles to
achieve business results
COACHING THROUGH EFFECTIVE FEEDBACK
(Applying The Feedback Planner)
* Collect & select performance feedback regularly
* Provide effective feedback by sharing praise, constructive feedback, and development plans
* Diagnose and resolve performance chalenges through progressive counseling
* Recognize and reward desirable performance with motivation strategies
LEADING TEAMS
(Applying Situational Leadership)
* Influence team culture
* Develop four leadership styles
* Agree on leadership styles
and choose decision-making roles
* Combine Situational Leadership &
DiSC strategies
NEGOTIATING COOPERATIVELY
* Assertively negotiate in stages to
separate interests from positions &
achieve win-win objectives
* Strategically focus on negotiations to
identify negotiables for mutual gains
* Assess sources of strength,
set targets based on aspirations, &
make concessions to break deadlocks
* Cooperatively counter competitive tactics
LEADING TRANSITIONS
(Full- or Half-Day, depending on objectives)
* Lead team members through the
stages of reaction to change
* Identify leadership actions to
accelerate the change management process
* Facilitate team transitions to gain acceptance
BUILDING TEAMS
(1 or 2 Full-Days, depending on objectives)
* Understand stages of team development
* Diagnose team development needs
* Establish team agreements
ALIGNING STRATEGIC PLANS & PROJECTS
(1, 2 or 3 Full-Days, depending on objectives)
* Clarify vision, mission, and values
* Establish critical success indicators
(business focuses, benchmarks, & goals)
* Select strategies
* Align functional team projects
* Streamline project plans
* Link performance management systems
EVALUATING PERFORMANCE
(Full- or Half-Day, depending on objectives)
* Collect and select performance feedback for appraisals
* Describe performance results in writing
* Avoid common mistakes in evaluations
* Prepare for the appraisal meeting
FACILITATING MEETINGS
(Materials only for client trainers to deliver)
* Select efficient and effective alternatives to holding meetings
* Prepare for, conduct, and follow-through
for effective meetings
* Facilitate meetings to control
challenging members, manage conflict, &
achieve meeting objectives
* Apply targeted tools to attain group consensus
SOLVING PROBLEMS
(Materials only for client trainers to deliver)
* Solve problems and improve processes,
using 7 steps
* Generate, sort, evaluate & select ideas,
using 10 tools
BUILDING CUSTOMER LOYALTY
(Materials only for client trainers to deliver)
* Describe quality service, profile customers, &
define what customers value most
* Evaluate service encounters &
customer perceptions
* Encourage customer feedback &
resolve customer complaints with
service recovery strategies
* Sustain customer loyalty
ENHANCING PRESENTATIONS
(Materials only for client trainers to deliver
within 2 Full-Days)
* Develop a personal delivery style that
conveys confidence, energy, and enthusiasm
(while selling ideas, products and/or services)
* Eliminate ineffective, distracting nonverbal behaviors
* Develop presentation content based on audience/customer needs
* Field challenging questions to
minimize resistance, clarify intentions, &
achieve mutual goals
* Create visual tools that support main points, &
present confidently using visual media
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